Shipping Policy
We aim to process and deliver your order as efficiently as possible. Below you will find details about our shipping process and timelines.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. During peak periods, processing times may be slightly extended.
Shipping Time
Delivery times vary depending on your location and the shipping method selected at checkout. Most orders are delivered within 7–15 business days. Please note that delivery times are estimates and may vary due to external factors such as logistics delays or customs processing.
Shipping Fees
Shipping costs are calculated at checkout based on your location and order details. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Delays
While we do our best to ensure timely delivery, delays may occur due to customs clearance, holidays, or other unforeseen circumstances. We appreciate your patience and understanding in such cases.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers. If you notice an error, please contact us as soon as possible.
Contact Us
For any questions, please contact us at:
Email: simiao123123@gmail.com
Phone:+86 18023697059
